Our most frequently asked questions and answers regarding hosting can be found below

Hosting Account Setup Questions

• Q

  How long will it take for my web hosting account to be setup?

• A

  All web hosting accounts are activated in real time, 24 hours a day, seven days a week.
  We send your welcome email within ten seconds of your account being ordered!

• Q

  How long will it take for my new domain name to become active?

• A

  Domains are registered as soon as you order them, however it can take
  between 24 and 72 hours for them to become visible on the Internet.

• Q

  Can I buy a domain name, but not buy web hosting?

• A

  Yes, you do not have to buy the web hosting when you buy a domain name.

Billing Questions

• Q

  How can I pay for my web hosting account or domain name?

• A

  For web hosting accounts our preferred payment method is by PayPal and
  our pricing policy reflects this. By using Paypal you can safely use MasterCard,
  Visa, Maestro (Switch), Solo, Visa Electron and Visa Delta. We regret that
  we do not accept cheque, postal orders, standing orders or cash.

• Q

  Can I have a free trial of a web hosting account?

• A

  All of our web hosting accounts offer a no fuss 30-day money-back guarantee so
  if you don't like your accounts simply let us know. Please note that this offer excludes
  domain name fees.

• Q

  Do I get an invoice?

• A

  Yes, every time you buy a product from us we will email you an invoice, invoices
  are also available to view and print at any time in your control panel.

Miscellaneous Questions

• Q

  Do you host adult or warez websites?

• A

  No, we do not host any adult or warez websites.